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Workhorse Software Services Inc.

Great service, great software

  • Home
  • Products
    • Municipal Accounting
    • Municipal Payroll
    • Payroll Portal – New
    • Utility Billing
    • Utility Billing LITE – New
    • Utility Inventory
    • Miscellaneous Billing
    • Special Assessments
    • Fixed Asset Information Management
    • Receipting
    • Cemetery Information Management
  • Price List
  • Request A Demo
  • Support Policy
  • Customer support

Support Policy

Want to know what to expect with Customer Support take a look at our Support Overview document: Support Overview

Workhorse Software Services realizes that the measure of a software company is dependent on two major items: our products, and the support of those products. Continuing support of our customers is of primary importance at Workhorse Software.

Some of our support features include:

  • Installation and flexible training included with each system
  • All software system upgrades at no additional cost
  • Thorough and understandable help for each system, both on the screen and in a printed (PDF) format
  • A toll-free number for software support calls
  • User conferences, allowing you to interact with Workhorse staff and other customers

With each system you purchase, you will receive six months of support at no charge. After this period of free support, you will be required to pay an annual support fee. This entitles you to unlimited support. The current annual support prices are as follows:

Product Annual Support
Municipal Accounting $1,250
Municipal Payroll $1,250
Utility Billing $1,250
Utility Billing LITE $700
Utility Inventory $555
Miscellaneous Billing $700
Special Assessments $700
Fixed Asset Information Management $600
Receipting n/a
Cemetery Information Management $500

Having trouble? Click here to download Remote Support Portal.

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Contact Us

Workhorse Software Services, Inc.
P.O. Box 308
Wausau, WI 54402-0308

(800) 654-4892
sales@workhorsewi.com

About Us

Since 1984, Workhorse Software Services has been providing high quality computer software for small to medium-sized Wisconsin municipalities. Our commitment to continued development, and the training and service we provide our customers, has allowed Workhorse Software to become one of the largest municipal software providers in the state of Wisconsin.

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