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Workhorse Software Services Inc.

Great service, great software

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  • Products
    • Municipal Accounting
    • Municipal Payroll
    • Payroll Portal
    • Utility Billing
    • Utility Billing LITE
    • Utility Inventory
    • Miscellaneous Billing
    • Special Assessments
    • Fixed Asset Information Management
    • Receipting
    • Cemetery Information Management
  • Price List
  • Request A Demo
  • Support Policy
  • Customer support

Support Policy

Workhorse Software Services realizes that the measure of a software company is dependent on two major items: our products, and the support of those products. Continuing support of our customers is of primary importance at Workhorse Software.

Some of our support features include:

  • Installation and online training included with each system
    • On-site training can be provided at an additional cost.
  • All software system upgrades at no additional cost
  • Thorough and understandable help for each system, both on the screen and in a printed (PDF) format
  • A toll-free number for software support calls
  • User conferences, allowing you to interact with Workhorse staff and other customers

Want to know what to expect with Customer Support take a look at our Support Overview document: Support Overview

Our Software Service Agreement can be found at this here

This entitles you to unlimited support. The current annual support prices are as follows:

Product Annual Support
Municipal Accounting $1,450
Municipal Payroll $1,450
Utility Billing $1,450
Utility Billing LITE $725
Utility Inventory $600
Miscellaneous Billing $825
Special Assessments $750
Fixed Asset Information Management $650
Receipting n/a
Cemetery Information Management $600
Payroll Portal Tiers # of Timesheets Annually Annual Pricing
1 0-400 $350
2 401-800 $500
3 801-1500 $850
4 1501 + $1,200

Having trouble? Click here to download Remote Support Portal.

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Contact Us

Workhorse Software Services, Inc.
P.O. Box 308
Wausau, WI 54402-0308

(800) 654-4892
sales@workhorsewi.com
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About Us

Since 1984, Workhorse Software Services has been providing high quality computer software for small to medium-sized Wisconsin municipalities. Our commitment to continued development, and the training and service we provide our customers, has allowed Workhorse Software to become one of the largest municipal software providers in the state of Wisconsin.

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