At Workhorse Software Services, we’re always looking for ways to provide faster, more secure, and more reliable support for our customers.
As part of that commitment, we have transitioned our remote support platform from Instant Housecall to Zoho Assist. Zoho Assist provides secure, web-based remote support with strong encryption, cross-platform compatibility, and an improved support experience.
How to Get Remote Support
When a Workhorse team member needs to connect to your computer, simply visit:
join.workhorsewi.com
You will be prompted to enter the session information provided by your Workhorse support representative. The process is quick and designed to get you connected with minimal hassle.
What This Means for You
Easier Connections
No complicated setup is required. Simply visit the support link and follow the instructions provided by our team.
Secure Remote Assistance
Zoho Assist uses industry-standard encryption and secure connections to protect your information during support sessions.
Support Across Multiple Devices
Whether you’re using Windows, Mac, or other supported platforms, our team can assist you remotely when needed.
Faster Problem Resolution
Remote support allows our technicians to see exactly what you’re experiencing, helping us diagnose and resolve issues more quickly.
Need Help?
If you’re ever unsure how to start a remote support session, simply contact our support team and we’ll guide you through the process.
Workhorse Software Services
- Support: (800) 654-4892
- Email: support@workhorsewi.com
- Remote Support: join.workhorsewi.com
Thank you for allowing us to serve your municipality. We appreciate the opportunity to support your staff and help keep your operations running smoothly.